FAQs

Where do you ship and what does it cost?

We currently ship to eligible U.S. addresses. Standard shipping is free on eligible orders. Checkout shows the available delivery options, charges, taxes, and final total before payment.

When will my order arrive?

Estimated delivery is 8–12 business days from order placement, including processing and transit. Business days exclude weekends and public holidays. See the Shipping policy for tracking and delay information.

How do I track an order?

Use the tracking link in your shipping email or visit Track your order once tracking is available. If you cannot find your confirmation, check your spam folder, then contact us with the email used at checkout.

Can I change an address or cancel?

Email us promptly with your order number. We will check whether your order can still be changed or stopped before fulfillment. Changes cannot be guaranteed once fulfillment has begun.

Do you accept returns or exchanges?

We do not accept ordinary change-of-mind returns or exchanges. If an item is damaged, defective, incorrect, missing, or does not arrive, contact us so we can investigate and arrange an appropriate remedy. Your applicable consumer rights are unaffected. See the Return and refund policy.

How do I choose the right item?

Review the available colors, sizes, bundle options, and price on the product page before adding an item to your cart. The total at checkout reflects the options and quantity you select.

How can I contact Karveen?

Email karveenwomanfashionandclothing@gmail.com or use our contact form. Include your order number for order questions. Do not send card details or identity documents.